Frequently Asked Questions
TICKET FAQs
How can I gain admission or buy tickets?
We no longer use physical tickets, but maintain a list of expected attendees at the door. This includes subscription members and those paying admission.You may pay for admission on our website or at the door, as space allows. We use Square for credit card purchases. You may also pay by sending a check to: PO Box 220, Shepherdstown, WV 25443. We accept credit cards, checks and cash. If you have questions, please email info@friendswv.org.
How will I receive my tickets?
Admission purchased on our website or via mailed check will be registered under your name and available the day of the concert at Will Call. You do not need to bring your confirmation to the concert, but it does expedite check-in.
What happens if I can’t print my tickets or lose them before the concert?
Please contact us at info@friendswv.org or visit the Will Call table at the entrance and we will assist you.
Can I get a refund or exchange my tickets if I am unable to attend a concert?
Admission sales are final and generally we will not be able to refund the payment or make exchanges for other concerts. Do contact the office, however, and we will try to help, especially if there is sufficient lead time.
I am a Member of FOM and have a membership card. If I am unable to attend a concert, can I allow someone else to use my card for admission?
Yes, you may invite a family member or friend to attend instead, but please let us know in advance by calling our office at 304-876-5765 or emailing info@friendswv.org.
CONCERT FAQs
I don’t know much about classical music. What should I listen for?
There are several good ways to listen to classical music. It should sound familiar to listeners of rock, pop and jazz because the harmonies in classical music have the same chords as these more familiar types of music. Sometimes classical music is written to represent real things like a summer storm, but most of the time it is better to be aware of how the music makes you feel instead looking for precise things you recognize. Is the music slow and sad? Does it make you want to dance? Another way to enjoy classical music is to listen for the sounds of particular instruments you like, such as the deep, evocative sounds of the cello. The worst thing you can do when first hearing a piece of classical music is to let someone else’s ideas affect how you feel and react to it.
When should I applaud?
There are no set rules for this, though it is customary to clap at the end of the entire piece of music, as opposed to after each movement. This is to help the music flow smoothly or to set the scene for the following movement. Your program will usually show you how many movements there are. At Two Rivers Chamber Orchestra concerts watch the conductor, who will usually provide a signal that the piece has ended. If you are really unsure then the best plan is to wait for others to start. And if you’re the only one clapping, don’t worry about it— we love it when our audience expresses their delight at our performances.
What time should I arrive for the performance?
Please arrive 15-20 minutes before the concert to find parking and to get a seat in the concert venue. Please familiarize yourself with the venue for your specific concert, as we have 4 venues in 2023-24. If you need accessibility information for the concert, please email our Administrator, at info@friendswv.org with any questions.
What happens if I arrive late?
Those arriving late will be escorted to their seats at a natural break in the music, usually at the end of the piece that is being performed.
How long are the concerts?
1 1/4 hour to 2 hours, most often with a 15 or 20 minute intermission.